Privacy Policy

Last updated: January 2025

At CassiaFeed, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at CassiaFeed.com.

1. Information We Collect

Personal Information

When you register for CassiaFeed, we collect:

  • Email address
  • Name (if provided)
  • Payment information (processed securely by our payment providers)
  • Account preferences and settings

Product Data

To provide our optimization services, we process:

  • Product feeds and CSV files you upload
  • Product titles, descriptions, prices, and other attributes
  • Optimization results and generated content

Usage Data

We automatically collect:

  • IP address and browser type
  • Pages visited and features used
  • Time and date of access
  • Referral sources

2. How We Use Your Information

We use your information to:

  • Provide and maintain our feed optimization services
  • Process your product data using our AI engine
  • Send service-related communications and updates
  • Improve our services and develop new features
  • Analyze usage patterns and optimize performance
  • Prevent fraud and ensure platform security
  • Comply with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

Service Providers

  • Cloud hosting providers (for data storage)
  • Payment processors (for billing)
  • AI/ML service providers (for optimization features)
  • Analytics tools (for usage insights)

Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights and safety.

4. Data Security

We implement industry-standard security measures:

  • Encryption of data in transit (SSL/TLS)
  • Encryption of data at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure payment processing (PCI-DSS compliant partners)

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Product data you upload is processed and can be deleted at any time from your dashboard. Account information is retained for legal and business purposes after account closure.

6. Your Rights

Depending on your location, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Export your data (data portability)
  • Withdraw consent

To exercise these rights, contact us at contact@CassiaFeed.com

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session and preferences
  • Analyze site usage and performance
  • Provide personalized experiences

You can control cookies through your browser settings. Disabling cookies may limit some functionality.

8. Third-Party Links

Our service may contain links to external websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies.

9. Children's Privacy

CassiaFeed is not intended for children under 18. We do not knowingly collect data from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your data may be transferred and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place to protect your data according to this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the service. Your continued use after changes indicates acceptance.

12. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us:

contact@CassiaFeed.com

Website: CassiaFeed.com